Add Airtime from Card

The Airtime PIN is a group of numbers found on the back of your TracFone Prepaid Wireless Airtime card or the Airtime PIN code(s) found on your retail cash register receipt.
Add Another Airtime Card
To find your phone number.
  1. Select the "Menu" option on your phone.
  2. Select the "Prepaid" option.
  3. Select the "Phone Number" option.
Your phone number should be displayed on your screen.

A promotional code is a five digit number that entitles the bearer to participate in special programs or receive special offers.

Please note: Promotional codes are sometimes used in conjunction with other requirements (i.e. specific geographic markets) in order to qualify for the stated benefits.


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International Long Distance


What to do if your International Long Distance service is not available

Recently activated phones may need to wait up to 48 hours for International Long Distance service to become available. If after 48 hours the service is still not available, please submit the information below:

TRACFONE Phone Number:*

IMEI or ESN/Serial Number:*

Email Address:

* Required fields



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